City of Gold Coast Planning and Development Hub
Welcome to the City of Gold Coast Planning and Development Hub - an online communication and engagement tool created to provide a secure location to give you access to information on matters relating to planning, building and development, such as:
- practice notes
- training videos
- presentations
- news.
Welcome to the City of Gold Coast Planning and Development Hub - an online communication and engagement tool created to provide a secure location to give you access to information on matters relating to planning, building and development, such as:
- practice notes
- training videos
- presentations
- news.
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About the new My Account system
City of Gold Coast is continuing to implement a new information technology system to support major customer, property and revenue functions. As part of this new system, you will soon be able to register for My Account – a secure online portal to access your information, request services, make applications, and manage your accounts from one location.
You will need to use My Account to lodge applications and manage your account. As a registered user of My Account you will have 24/7 convenience to:
- lodge and track development applications
- lodge and track forms for plumbing and drainage
- pay bills
- update your details
- make service requests and track progress
- perform property searches
- lodge and track licence and permit applications.
We anticipate that there may be a few delays during the transition to the new system, including the issuing of invoices and receipts for sundry debtors. Help and support will be available to you and we encourage you provide your feedback once the system is live.
We appreciate your understanding as we work through the initial implementation of the system.
Setting up a My Account
You will need to set up My Account to lodge applications and manage your sundry debtor account.
Once the site is live, new account holders can do this via the City’s website: cityofgoldcoast.com.au/myaccount
Existing account holders will be emailed with an Authentication Key and instruction on how to register for My Account.
Each company can only have one registered account and login per individual debtor account. The Authentication Key for existing account holders will be emailed to the current email address we have on file for your debtor account.
Lodging an electronic application
Once the system is live, existing SmartForms will be decommissioned and replaced with the new E-Services Forms.
These forms will be available via the City’s website, along with guidance material for how to use these forms.
PD Online
With the new system will be the implementation of a new PD Online portal.
The existing PD Online will continue to be available for applications lodged prior to the commencement of the transition period. Applications lodged post this date will need to be accessed via the new PD Online portal. This will be available on the City of Gold Coast website.
Help and support
We understand there will be an adjustment period in moving across to the new system.
We encourage you to contact the relevant area listed below if you experience a system fault, error, or would like further assistance which can be arranged upon request.
Contact telephone:
For assistance with My Account please contact the City of Gold Coast, Customer Service Centre:
1300 465 326
For development applications enquires please contact the Planning Enquires Centre:
(07) 5582 8708
For enquiries relating to plumbing and drainage, please contact:
(07) 5582 8393
For enquiries relating to private certification, please contact:
(07) 5582 8184
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City Plan Version 5
City Plan Version 5 will commence today, 27 June 2018, and will include Major Update to City Plan Policies (Schedule 6), Major Amendment 1 to the Local Government Infrastructure Plan (LGIP) and Minor and Administrative Update 4.
Due to a Ministerial response not being received prior to Council adoption, Major Update 1 & 1B will not form part of City Plan Version 5. City Plan Version 5 cannot be delayed due to the legislative requirements for LGIP.
The City Plan Team will take an item up to the Economy, Planning and Environment Committee in July 2018 to seek its endorsement for the commencement of Major 1 & 1B. It is anticipated that a new version of City Plan (i.e. Version 6) will commence as soon as practicable.
Major Update to City Plan Policies (Sch 6) updates three existing policies and introduces two new policies, which are identified below:
- Bushfire management plans;
- Land development guidelines;
- Landscape work;
- New policy – Environmental management plans; and
- New policy – Geotechnical stability assessment guideline.
Bushfire management plans provide guidance on how to prepare a bushfire management plan when it is required as part of a development application. The update to this policy is the inclusion of a practical guide on the construction of functional and sustainable fire trails in our managed natural areas.
Land development guidelines (LDG) provides guidance on design and delivery of infrastructure necessary to support development within our city. The updates to the LDG will improve user experience, respond to industry feedback and streamline requirements. Some key updates include:
- Reinstating pavement design standards and industrial collector street width - As a result of industry feedback, it is proposed that the pavement design standards and industrial collector street width will be reverted back to the 2005 standards in the 2003 Our Living City Gold Coast Planning Scheme.
- Pre-assessment process for plan sealing - The update introduces a pre-assessment process to assist in reducing assessment timeframes for Standard Format Plan subdivision. The pre-assessment process will provide the applicant with as much upfront information as possible for lodging plan sealing applications and gaining compliance with conditions.
Landscape work provides guidance for all landscape works on public and private land. The update to this policy removes duplication and conflicting guidance material between the Land development guidelines and this policy document. Further clarification has also been provided to identify when a particular standard or guidance material applies to either private or public landscape works.
Environmental management plans (EMP) is a new City Plan policy to provide guidance on how to prepare an EMP, having regard to the land development process.
Environmental management plans include the following:
- Covenant management plans;
- Fauna management plans;
- Rehabilitation management plans; and
- Vegetation management plans.
EMPs are intended to describe how a proposed development will impact on the ecological features of a site and identify how impacts will be avoided, minimised and managed in order to satisfy the relevant City Plan codes.
Geotechnical stability assessment guidelines is a new policy to provide guidance on how to prepare a Geotechnical stability assessment report as part of a development application. A geotechnical stability assessment report may be required when development is located on any lot partially or completely subject to:
- the Landslide hazard overlay map; and/or
- proposes the use of batters and/or retaining structures.
Major Amendment 1 to the Local Government Infrastructure Plan (LGIP) includes the water supply, sewerage, transport and public parks and land for community facilities networks. The stormwater networks are progressing as separate amendments and the stormwater quality network is currently with the State Government for review.
Minor and Administrative Update 4 addresses errors in spelling, grammar, numbering and cross references to improve clarity, interpretation and workability of City Plan.
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Interactive mapping for City Plan Version 5
Interactive Mapping has been updated for City Plan Version 5 to include new LGIP mapping. Soon after commencement, this information will be made available as part of the City Plan Property Reports.
Version 4 content can be located in the Draft and historic content menu (this menu will contain mapping for V1-4).
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Updates to ANEF and PANS-OPS Mapping
Interactive Mapping has been updated to include new airport mapping (ANEF and PANS-OPS).
The Gold Coast Airport 2017 Master Plan includes updated mapping for the Australian Noise Exposure Forecast (ANEF) and Procedures for Air Navigation Services – Aircraft Operational (PANS-OPS) surfaces. This mapping effectively overrides the following equivalent mapping in the City Plan:
- Airport environs – Australian Noise Exposure Forecast (ANEF) contour overlay map, which seeks to ensure impacts of aircraft noise on residential and noise-sensitive development are minimised; and
- Airport environs – Procedures for Air Navigation Services - Aircraft Operational (PANS-OPS) surfaces overlay map, which seeks to control building and structure heights to maintain the current or future operational efficiency of the airport, or prevent hazards to the safe navigation of aircraft using the airport’s prescribed airspace.
Updated ANEF and PANS-OPS layers have now been published to City Plan Interactive Mapping.
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Local Government Infrastructure Plan update
In accordance with the Planning Act 2016, the City of Gold Coast has prepared a Local Government Infrastructure Plan (LGIP) which outlines the City’s vision for trunk infrastructure over the next 15 years. The LGIP has now been approved by State and adopted by Council and will be implemented on 27 June 2018. All LGIP artefacts will be available on the City’s website from that date.
The new LGIP includes the water supply, sewerage, transport and public parks and land for community facilities networks. The stormwater networks are progressing as separate amendments and the stormwater quality network is currently with the State Government for review.
Council resolved yesterday to temporarily charge for only the four networks, which means the City will remove the impervious area charges for the stormwater network for non-residential uses. Council will also charge 99.5% of the capped charges for residential uses to recover the cost of providing the water supply, sewerage, transport and public parks and land for community facilities networks.The 0.5% reduction is not the cost of supplying the trunk stormwater infrastructure network, nor is it a reduction from the actual cost of supplying five infrastructure networks.
When the stormwater quality component of the LGIP is complete, City Officers will present updated charge rates for Council’s consideration. Council is continuing to formulate plans for stormwater quantity infrastructure across the City.
For more information on the LGIP, please email strategicinfrastructure@goldcoast.qld.gov.au
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New Local Buy arrangement for procurement
Local Buy is establishing a Register of Pre-Qualified Suppliers (RPQS) LGA Arrangement for the Supply of Planning, Surveying, Design and Architectural Services - BUS265.
This arrangement will replace Local Buy’s current arrangement BUS245-0314, when it expires on 13 October 2018.
To view Tender documents and complete the RFT, please click here and register. (Please note: your LGTender box registration is not valid for APET360).
Tender closes at 2:00 PM Brisbane time 17 July 2018
For more information about Local Buy, visit www.localbuy.net.au/about-local-buy
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Transfer to the City under the Planning Act
As a result of the introduction of the Planning Act the Form 1 Transfer and the Form 20 Schedule (for the Trust) associated with the transfer of land to the City have been changed to comply with the legislation. Wording changes have been made to the Consideration in section 4 of Form 1 and the Trust Schedule in Form 20.
When preparing documents for endorsement by the City under PA2016 please ensure this wording is referenced on the document. Prior documents will still be used for planning approvals under SPA2009. Examples can be found on the plan sealing webpage under plan sealing resources.
If you have any further questions please contact plansealing@goldcoast.qld.gov.au
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City Building Seminar - June
The Superlinear City : Why qualitative matters drive the economic performance of cities
Bob Perry, Director of Scott Carver, will address place making in a strategic context, its importance at a metropolitan scale as well as at ultra-local scales. He will describe the role of civic architecture in anchoring and catalysing the renewal of urban centres as well as the creation of new urban centres.
Using case studies from Scott Carver’s work on large-scale new urban neighbourhoods and examples of work currently underway within the Place Leaders Asia Pacific network, he will describe the interconnection of design, governance and identity in making and maintaining viable communities.
Bob Perry Bio
Bob Perry is the Chair of Place Leaders Asia Pacific and a Director of Sydneybased architects and urban designers, Scott Carver. Bob has over thirty five years of directing architecture in Sydney, and is highly regarded for his innovative approach having won several inaugural industry awards for his work. He lectures regularly to promote new perspectives on urban design and density such as his ‘agoradynamics’ and ‘ultra-local cycling’ series.
Bob travels frequently to Japan where he ‘bushwalks’ in Tokyo as a laboratory for 21st century solutions to connected urban living. Bob will use examples from Tokyo to demonstrate how self-sustaining social interaction is intimately related to transit-connectivity.
Date: Thursday, 28 June 2018
Time: Midday refreshments, 12.30pm presentation
Venue: HOTA, Home of the Arts, 135 Bundall Rd, Surfers Paradise
RSVP: oca@goldcoast.qld.gov.au
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Reminder: Notice of works timetable
Development Compliance is encouraging developers to submit a notice of works timetable when a development application decision notice has been issued and works are set to commence on site. The timetable is required as part of the conditions of approval or advice notes.
Lodgement of the timetable enables City of Gold Coast to ensure that all required conditions have been complied with prior to works commencing on site.
This service seeks to minimise future compliance matters, alleviate the need to lodge retrospective reports or applications and allows for a streamline process at time of Plan Sealing (Standard Format Plan and Building Format Plan) applications and Material Change of Use Final inspections.
This service is free of charge and can be lodged via email.
View the City of Gold Coast's notice of works timetable online.
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As Constructed project assessment
Recently, a number of projects have been submitted to the City of Gold Coast’s Contributed Assets team for As Constructed assessment containing significant errors.These errors are adding substantial time to the assessing of projects.
The timeframes for assessment are twenty (20) business days for Final As Cons and ten (10) business days for SLP assessments; in some instances the City is not meeting these requirements due to the additional time required to identify and correct application errors.
Please refer to the Land development guidelines in Schedule 6 of City Plan; which outlines the City’s requirements for receiving As Constructed assessment projects.
The City has also recently updated the As Constructed Lodgement form. Submissions are required to properly reflect applicable data with one of the key changes requiring applicants to provide the latest OPW Stamped Approved design drawings in PDF format.
From the 1st July 2018 the City will be implementing the new reassessment fee on all projects that contain errors.
In order to assess each submission fairly we request industry supply all the required information.
We look forward to your cooperation in achieving better outcomes.
Key Dates
Gold Coast Water
- Large water meter installation changes
- Procedure for reporting failures or faults to Gold Coast Water and Waste's live water
- Guidelines for working near water and sewer infrastructure
- Waste and water working together
- Personnel Qualifications – certification clarification for water and sewerage civil construction
- Cessation of all forms of sandwich wall sewerage pipe use
- Application to undertake notifiable works