Relaxation of enforcement of supermarket deliveries

We understand that the COVID-19 virus has created uncertainty and new challenges for our community. In response to the evolving situation, I want you to feel assured that we're taking steps to minimise the impact and protect the health and wellbeing of our community, as well as ensuring we are supporting your business where we can.

To assist our supermarkets to keep their stores and shelves well stocked, I can confirm that our City will not be taking development compliance or enforcement action in relation to deliveries outside of normal operating hours.

The extent of this exemption is limited to the activities directly associated with the delivery and unloading of goods for supermarkets. At this stage, this position will be in effect until 1 May 2020. The City will monitor the situation and further consideration will be given as to whether this time frame will be extended. This will be communicated to you all prior to 1 May 2020.

There is an expectation that supermarkets and delivery operators will take all reasonable measures to reduce amenity impacts on any nearby residential properties during this time.

I also understand the State Government is working on measures in relation to this matter and this will be communicated as it becomes available.

Our team is here to support you. If you have any questions in relation to this matter, please contact our team on 5582 8184.

Take care,


Alisha Swain

Director - Economy, Planning and Environment - City of Gold Coast

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