Customer experience online survey open from 4 to 25 July 2019


The City of Gold Coast provides around 800 services to our residents and businesses.

We want customers to have the best possible experience when using our services and accessing customer support. To meet changing customer needs and expectations we are reviewing current services, the way we communicate and deliver those services, and how to plan for the future.

Help us understand what is most important to you, and how we can make your life easier. Your feedback will shape the design and delivery of better services.

The survey will open 8am Thursday 4 July and close 5pm Thursday 25 July 2019.

Visit gchaveyoursay.com.au/customers to have your say and go in the draw to win one of five Coles/Myer gift cards valued at $200 each.Terms and conditions apply.

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