Customer expectations are changing and we want to ensure that when you’re dealing with us or using any of our 800 services you have the best experience possible.
By sharing what’s most important to you and how we can make your life easier in our short survey, your feedback will help shape the design and delivery of better services.
The survey takes under five minutes to complete and by completing the survey you can go into the draw to win one of two EFTPOS vouchers valued at $500 (terms and conditions apply).
Community engagement runs from 7 to 28 February 2022.
Customer expectations are changing and we want to ensure that when you’re dealing with us or using any of our 800 services you have the best experience possible.
By sharing what’s most important to you and how we can make your life easier in our short survey, your feedback will help shape the design and delivery of better services.
The survey takes under five minutes to complete and by completing the survey you can go into the draw to win one of two EFTPOS vouchers valued at $500 (terms and conditions apply).
Community engagement runs from 7 to 28 February 2022.
Customer Experience Strategy review 2022 has finished this stage
This consultation is open for contributions.
Under Review
Customer Experience Strategy review 2022 has finished this stage
Contributions to this consultation are closed for evaluation and review. The project team will report back on key outcomes.
Final report
Customer Experience Strategy review 2022 is currently at this stage
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.
