Customer Experience

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Consultation has concluded


The Council of the City of Gold Coast provides nearly 800 services to our growing and diverse community of residents, businesses and visitors. We want you to have the best possible experience when dealing with us and using our services.

The community had the opportunity to tell us how we are currently performing, what is most important and provide feedback on the Draft Customer Experience Strategy.

The Customer Experience summary and full engagement reports are now available. The feedback is being used to help us design and deliver better services.

Congratulations to our prize winners who each received a $200 Coles Myer gift card for completing the survey.

Community engagement was open from 4 July 2019 to 25 July 2019.

Information Privacy


The Council of the City of Gold Coast provides nearly 800 services to our growing and diverse community of residents, businesses and visitors. We want you to have the best possible experience when dealing with us and using our services.

The community had the opportunity to tell us how we are currently performing, what is most important and provide feedback on the Draft Customer Experience Strategy.

The Customer Experience summary and full engagement reports are now available. The feedback is being used to help us design and deliver better services.

Congratulations to our prize winners who each received a $200 Coles Myer gift card for completing the survey.

Community engagement was open from 4 July 2019 to 25 July 2019.

Information Privacy

  • CLOSED: This survey has concluded.
    Consultation has concluded
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