Frequently asked questions

Public consultation is a process where the public is invited to provide feedback on various government matters. This process is essential for ensuring that the decisions made by Council meet the needs and concerns of the community.

Making a submission via the submission portal on the City Plan website is easy – visit How to make a formal submission on a City Plan amendment for instructions.

You can also read the step-by-step instructions on how to use the Submissions portal to make a submission.

A hotline has been set up for enquiries received during public consultation. The number is 1300 151 267. Alternatively, you can email Strategicinfrastructure@goldcoast.qld.gov.au

A public consultation relates to specific City Plan amendments only. If you have a separate matter you wish to discuss with Council, please visit our website or call 1300 GOLDCOAST. You can also email at: mail@goldcoast.qld.gov.au

Every formal (properly made) submission lodged is assigned a unique submission number. 

Submitters will receive an individual response for every submission lodged. In addition, a Consultation Report will be prepared and published by Council summarising all formal (properly made) submissions and the City’s response. 

Yes, the City will publish a Consultation Report summarising all formal (properly made) submissions and the City’s response. It is important to note that no personal information will be published in the report (only the submitters submission number). This will be made available online to all members of the public.

Once public consultation has ended, the City will review the submissions received and consider them in the decision-making process. All submitters will receive an individual response, and a Consultation Report will be published on-line identifying any considered changes.

The Interim LGIP Amendment will then proceed for adoption into the City Plan.